Responsible Gaming Guidelines
Enjoy entertainment at hibeje in complete safety — through deposit limits, self-exclusion, and 24/7 support, we make sure your gaming always stays in control.
Why Is Responsible Gaming Important?
Online gaming and betting can be a great source of entertainment, but it is only enjoyable when done consciously and responsibly. hibeje believes that responsible gaming is not just a policy — it is our core commitment to every player.
Before joining our platform and while playing, every user needs to keep certain important points in mind. When gaming goes beyond entertainment and starts causing financial stress or mental health issues, it becomes a matter of concern. hibeje is committed to being by your side at that moment.
Our responsible gaming program is designed so that you stay fully in control — how long you play, how much you spend, and when you take a break is entirely up to you. hibeje's advanced tools help you maintain that control.
Important Warning
Gambling is never a means of earning income. Seek help immediately if you notice the following signs:
- Placing more bets to try to recover lost money
- Spending money needed for daily necessities on gaming
- Hiding gaming activity from family or friends
- Being unable to stop playing
Our Protection Tools
hibeje gives you the opportunity to fully control your gaming experience on your own terms. The tools below can be used at any time from your account settings.
Deposit Limit
Set daily, weekly, or monthly deposit limits. Once set, these limits take effect immediately, and increasing them requires a 24-hour cooling-off period. The minimum deposit at hibeje is ৳300.
Financial ProtectionSelf-Exclusion
Use self-exclusion to temporarily or permanently prevent yourself from accessing the hibeje platform. You can choose a duration ranging from 1 week to a permanent ban. During an active exclusion, you will not be able to log in to your account.
Account ProtectionTime-Out and Breaks
Set a time-out from 24 hours to 6 weeks to take a short break. During this period, your account will be completely inactive. It cannot be restored at your request before the time-out expires.
Time ManagementSession Reminders
Turn on session reminders to receive automatic notifications after playing for a set amount of time. This keeps you aware of how long you have been playing. Set your own time limits and change them whenever needed.
Time AwarenessBet History Review
View your complete gaming history, win/loss record, and a summary of money spent at any time. Analyse your own experience and decide whether to continue playing. Awareness is the first step to protection.
Transparency24/7 Bengali Support
If you feel gaming is going out of control, do not hesitate to contact our 24/7 live chat support. Our Bengali-speaking team is always ready to help you. Support email: [email protected]
Immediate Assistance21+ Age Requirement
hibeje is for people aged 21 and above only. Minors are strictly prohibited from opening an account, placing bets, or participating in any game.
Age is verified at registration, and in cases of suspicion hibeje reserves the right to request additional identity verification at any time. If you believe a minor is accessing your account, contact us promptly.
- Date of birth verification is mandatory at registration
- National ID or passport may be requested if needed
- Accounts belonging to minors are closed immediately
- Use of parental control software is encouraged to keep children and teenagers safe
Core Principles of Responsible Gaming
Keep these core principles in mind while playing at hibeje. They will help keep your experience safe and enjoyable.
- Only play with money you are prepared to lose
- Treat gaming as entertainment, not as a way to earn money
- Keep gaming time separate from time with family, friends, or work
- Do not increase your bets out of anger or frustration after a loss
- Never place bets with borrowed money
- Take regular breaks and look after your physical and mental wellbeing
- Avoid playing while under the influence of alcohol or drugs
Assess Yourself
Ask yourself the questions below. If you answer "yes" to two or more, contact our support team or activate the responsible gaming tools.
- Have you spent more than your planned budget?
- Do you find it difficult to stop playing?
- Have you placed more bets to try to recover lost money?
- Have you hidden your gaming from family or friends?
- Have you taken money away from food, rent, or other essential expenses?
- Are you experiencing stress or anxiety because of gaming?
- Has your focus at work or study decreased?
- Have you fallen into debt or financial trouble due to gaming?
How to Use the Protection Tools?
After logging in to your hibeje account, you will find the "Responsible Gaming" option under the "Account Settings" section. From there you can easily set deposit limits, time-outs, or self-exclusion.
To set a deposit limit: Account Settings → Responsible Gaming → Deposit Limit → Select daily/weekly/monthly → Enter amount → Confirm. Requests to increase the limit will take effect after 24 hours.
For self-exclusion: Contact us via 24/7 live chat or by email at [email protected]. Our team will deactivate your account within 24 hours.
For a time-out: Go to Account Settings and directly select your preferred duration. The time-out takes effect immediately.
Need Help?
If you feel gaming is becoming a problem, you do not have to face it alone.
- Talk to us directly on live chat — 24/7 in Bengali
- Email us: [email protected]
- Activate self-exclusion in your account settings
hibeje's Responsible Gaming Commitment
We believe every player has the right to play in a safe, enjoyable, and controlled environment. Every tool, every policy, and our 24/7 support team at hibeje are here to stand by your side.
Questions About Responsible Gaming
Get Started Safely on hibeje
Start enjoying any section of hibeje with a commitment to play responsibly. Check our FAQ for all questions or contact support directly.