hibeje Terms and Conditions
Please read these terms and conditions carefully before using the hibeje platform. By registering and using your account, you agree to these terms.
Important Notice: These terms and conditions are legally binding for all use of the hibeje platform and its services. Please read the full document carefully. Only persons aged 21 or above may use this platform.
Table of Contents
- 1. General Provisions
- 2. Eligibility and Registration
- 3. Account Management
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Prohibited Activities
- 7. Responsible Gaming
- 8. Privacy and Data Protection
- 9. Intellectual Property
- 10. Limitation of Liability
- 11. Changes to Terms
- 12. Account Closure
General Provisions
1.1 Applicability of Terms
These terms and conditions ("Terms") apply to all services, features, and content of the hibeje platform. By accessing the hibeje website, creating an account, or using any service on the platform, you are considered to have fully accepted these Terms.
If you disagree with any part of these Terms, please refrain from using the hibeje platform. These Terms are written in Bengali and apply to users in Bangladesh.
1.2 Description of Services
hibeje is an online casino and sports betting platform that provides entertainment gaming services for users in Bangladesh. Services available on the platform include:
- Online slots and casino games
- Sports betting (including cricket, football, and kabaddi)
- Live casino table games
- Fishing games and other entertainment games
- VIP membership program
- Promotional offers and bonuses
1.3 Language and Communication
hibeje operates all services in Bengali for users in Bangladesh. Our customer support team provides assistance in Bengali 24/7. Any formal communication regarding the platform can be sent by email to: [email protected]
Eligibility and Registration
2.1 Age Requirement
The minimum age to open an account and use any service on the hibeje platform is 21. This age limit is strictly enforced. If any person under the age of 21 creates an account by concealing information, hibeje reserves the right to immediately close that account and cancel all balances.
For Ages 21+: This platform is operated for persons aged 21 or above only. Age verification may be activated at any time.
2.2 Registration Process
When creating an account on hibeje, you must provide accurate and complete information. Providing incorrect or false information may result in account cancellation and forfeiture of deposited funds. Requirements for registration:
2.3 Single Account Policy
Only one account is permitted per person, household, address, or IP address. Attempting to create multiple accounts will result in all accounts being closed and all bonuses being cancelled. hibeje reserves the right to take action without prior notice if this policy is violated.
Account Management
3.1 Account Security
You are fully responsible for the security of your hibeje account. Do not share your login credentials (username and password) with any third party. If you suspect unauthorized access to your account, contact us immediately at [email protected].
hibeje will not be responsible for any financial loss resulting from sharing account credentials.
3.2 Identity Verification (KYC)
hibeje may initiate an identity verification process at any time. The following documents may be requested during this process:
- National ID card (NID) or a copy of passport
- Proof of current address (utility bill or bank statement)
- Payment method details (bKash, Nagad, Rocket, etc.)
Withdrawals may be put on hold until the KYC process is completed. This is a necessary step to prevent fraud and protect users.
Deposits and Withdrawals
4.1 Deposit Methods and Limits
The following payment methods are accepted for depositing funds on the hibeje platform: bKash, Nagad, Rocket, Upay, and bank transfer.
The minimum deposit amount for all payment methods is ৳300. Deposit processing is generally instant.
Important: Only use payment methods registered in your own name. Transactions from third-party accounts are prohibited.
4.2 Withdrawal Policy
The minimum withdrawal amount is ৳800. Approved withdrawals are generally completed within 10 to 45 minutes. The following conditions are considered at the time of withdrawal:
- Account KYC verification must be completed
- Bonus wagering requirements must be met
- No active fraud investigation on the account
- Funds are sent to the registered payment method
hibeje reserves the right to suspend or cancel any withdrawal for any reason, especially if fraud, breach of terms, or unusual activity is suspected.
Bonuses and Promotions
5.1 Welcome Bonus
hibeje offers new members a 200% first deposit bonus of up to ৳15,000. For example: deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000. Or deposit ৳16,000 and receive the maximum ৳15,000 bonus, for a total of ৳31,000.
The wagering requirement for this bonus is 25 times (25x). This means you must wager 25 times the bonus amount before the bonus balance can be withdrawn.
5.2 General Bonus Terms
The following general rules apply to all bonuses and promotions:
- Each bonus offer can only be used once and applies to one account
- Bonuses may only be used on specified games or categories
- Bonus balances cannot be withdrawn before wagering requirements are met
- Expired bonuses will be automatically cancelled
- hibeje may modify, suspend, or cancel any bonus offer at any time
- Misuse of bonuses (arbing, bonus hunting, etc.) is prohibited
5.3 VIP Program
hibeje's VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits are available at each level. Benefits increase as you move to higher levels.
VIP members receive special benefits, a dedicated account manager, and priority support. VIP level assignment is entirely at hibeje's discretion.
Prohibited Activities
6.1 Fraud and Manipulation
The following activities are strictly prohibited on the hibeje platform and are subject to penalties:
- Creating multiple accounts or using another person's account
- Using software, bots, or automated tools to play games
- Misusing bonuses or engaging in bonus hunting
- Exploiting any game glitch or bug to gain an unfair advantage
- Colluding with other users for a strategic advantage
- Money laundering or transactions involving illegal funds
- Attempting to interfere with the platform's security systems
If any of the above activities are proven, the relevant account will be immediately closed, all balances and bonuses will be cancelled, and legal action will be taken if necessary.
Responsible Gaming
7.1 Responsible Gaming Policy
hibeje places great importance on responsible gaming. We believe that gambling is an entertainment activity, not a source of income. Users are advised to play within their financial means.
If you feel that your gaming habits are getting out of control, please contact us. We will help you set self-exclusion limits on your account.
7.2 Self-Exclusion and Limit Setting
hibeje provides the following tools for users to protect themselves:
For more information on responsible gaming, please visit our Responsible Gaming page.
Privacy and Data Protection
8.1 Data Collection and Use
hibeje protects users' personal data using SSL encryption technology. Collected data is used solely for the purpose of providing services, verifying identity, and ensuring security.
hibeje does not sell or transfer your personal data to third parties except where required by a valid legal obligation. For our full privacy policy, please visit our Privacy Policy page.
8.2 Cookies and Technical Data
hibeje uses cookies and similar technologies when you visit the website. These help improve the user experience and ensure the platform performs correctly. You can control cookies in your browser settings, though this may limit some features of the platform.
Intellectual Property
9.1 Content Ownership
All content on the hibeje platform — logos, designs, graphics, text, software, and other elements — is the intellectual property of hibeje or its licensors. Reproducing, distributing, or modifying this content without written permission from hibeje is strictly prohibited.
The intellectual property of game content belongs to the respective game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, etc.).
Limitation of Liability
10.1 Service Availability
hibeje makes every effort to ensure uninterrupted service on the platform. However, service may be temporarily unavailable due to technical issues, maintenance, or other reasons. hibeje will not be held responsible for any losses arising from such situations.
10.2 Gaming Losses
All gaming outcomes are strictly determined by a Random Number Generator (RNG) and fair play is ensured. However, the possibility of losing money while gaming always exists. hibeje is not responsible for financial losses incurred from gaming. Users play at their own risk with full awareness.
Warning: Gambling carries financial risk. Only play with money you can afford to lose without affecting your livelihood.
10.3 Third-Party Services
The hibeje platform may be connected to third-party game providers and payment services. hibeje is not directly responsible for issues arising from these third-party services, but will provide every possible assistance in resolving such issues.
Terms & Conditions Changes
11.1 Right to Amend
hibeje reserves the right to amend, change, or update these rules and terms & conditions at any time. For significant changes, a notice will be sent to the email address registered on users' accounts.
Continuing to use the platform after updated terms & conditions are published means you agree to the new terms. Therefore, it is advised to review this page regularly.
Account Closure
12.1 Account Closure at the User's Request
If you wish to close your hibeje account, please submit a request via our live chat or email. Before closing the account, make sure that all wagering requirements for pending bonuses have been met and that any withdrawable balance has been withdrawn.
12.2 Account Closure by hibeje
hibeje reserves the right to close any account without prior notice in the following circumstances:
- Serious violation of these rules and terms & conditions
- Evidence of fraud, deception, or illegal activity
- Creating an account using false information
- Providing false information about age
- Non-cooperation with KYC verification
If there is evidence of a terms violation, all balances and bonuses will be cancelled upon account closure.
12.3 Contact & Complaints
For any questions, complaints, or suggestions regarding these terms & conditions or hibeje's services, please contact us:
- 24/7 Live Chat Support — instant assistance in Bengali
- Email: [email protected]
Our customer service team is always ready to sincerely help you resolve any issues.